For operators of spaces, facilities and experiences
Make more of every space.
kyuHQ helps operators understand what’s happening across their properties, identify opportunities and coordinate action, improving utilisation, commercial performance and guest experiences.
Three ways to respond, ready for your team to review.
Review options
Sunset yoga · Lawn · 5:30 pm8 places left · 3 min walk
Illustrative example
What kyuHQ is for
Understand, manage and improve how your spaces, facilities and experiences are used.
01 · Utilisation
Make more of your spaces
Understand how your facilities, services and experiences are being used, and spot opportunities to improve capacity, participation and commercial performance.
02 · Understanding
Understand what’s happening
Demand, capacity and emerging issues across each property, in plain terms your whole team can read.
03 · Action
Turn intelligence into action
Designed so signals become recommendations, recommendations become owned tasks, and results come back to the people who acted.
04 · Guests
Improve guest experiences
Guests can find what’s on and what’s open from their own phone, with no app to download or account to create, and the way there.
The numbers an operator actually decides on.
Facility-specific measures, who owns each action and what changed since the last shift, not a wall of charts.
Harbour House overview
Thu 15 OctPool deck · guests vs comfortable capacityHourly
Measured the way each space works
Since the last shift
Illustrative example. Figures are sample data for a fictional property.
From a signal to a decision to done.
This example illustrates how kyuHQ is designed to work. Some of these capabilities are still being built.
Pool deck is near capacity. The day spa has unbooked appointments.
kyuHQ sets demand beside capacity, and what the team can actually deliver.
Choose the response that fits.
Options come from what your team can do. Nothing goes out until someone approves it.
- Promote available appointments
- Feature the spa in guest discovery
- Offer a package
- Redirect demand to the lawn
Owner: Spa manager · Approval: Duty manager
Promotion is live in guest discovery.
See what followed.
Activity, conversion and impact are reported separately, so views are never mistaken for revenue.
kyuHQ is designed to bring the signal, the decision, the action and the result together, owned by the team that acts.
Illustrative example. Sample scenario and figures; not customer results.
What you decide, guests see.
Guests can explore what’s available directly from their phone, without downloading an app or creating an account. The offers, hours and experiences your team publishes are what they see.
- Discover What’s on and open now
- Respond Offers from your team
- Find the way Routes to the entrance
Illustrative example.
Every property. What needs you.
See how each property is performing, where its main opportunity sits and which actions are outstanding, without opening each property one at a time.
Needs attention · all properties
Illustrative example. Fictional properties and sample data.
Built for operators of spaces, facilities and experiences.
We’re starting with hotels, resorts, venues, gyms, and wellness and leisure operators. It’s where we begin, not where kyuHQ stops.
- HotelsPools, spas, dining, meeting rooms
- ResortsActivities across a large site
- VenuesRooms, halls and events to keep in use
- GymsClasses, equipment, off-peak hours
- Wellness & leisureTreatments, pools, programs
- One property or many.The same view for a single site or a group running several locations.
Let’s make more of your spaces.
Tell us about your properties, how they operate and what you’d like to improve. We’ll show you where kyuHQ could help and where the platform is heading.
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